Digital Support Apprentice

Glasgow
Description

Why Contract Civils?

Contract Civils are a recruitment organisation based in Glasgow currently looking to an apprentice to join their junior resourcing team! 

They are currently hiring for a Digital Support Apprentice to support their Livingston site and work towards an SCQF Level 6 Apprenticeship Programme.

What’s involved?

  • Working in the business resource team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders
  • Becoming the business superuser of Bullhorn, a bespoke CRM system designed for recruiters, working collaboratively across teams supporting colleagues where required
  • Becoming an expert in Odro supporting colleagues with business development
  • Managing shared diaries through Gmail for directors across the business
  • Obtaining worker compliance-tickets, competencies etc
  • Sending out business terms and conditions to new clients and tracking these via Google Sheets
  • Sending Mailshots through outlook to attract new candidates

What do they need from you? 

  • Excellent customer service skills and clear communication with clients and colleagues
  • Be a strong team player
  • Good communication skills

Salary: £18,000 per annum

Working week: Monday to Thursday 8.30am-5pm and 8.30am-4pm on a Friday. 

Benefits: 

  • 25 days annual entitlement plus bank holidays +shut down between Christmas and new year
  • Birthday leave - additional holiday for birthday if falls on a working day
  • Team commission inclusion based around team performance 
  • Career development and training opportunities to progress 

Future prospects:

Upon successful completion of the apprenticeship, you will gain a full time role. 

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.  

If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.