Employer Description:
At Prime Networks, we firmly believe you can push your business to its full potential with our IT solutions. We offer fast-paced, no-nonsense technology solutions to London-based businesses and give you three services in one place: IT, hosted telephony and connectivity. Our products are straightforward and everything is under one roof with one fixed monthly rate and support, from configuration to installation and beyond.
Additional Services: - ClickSMART – protections against malicious URLs in emails - Cryoserver - business email archiving solution - Horizon Phone System: - Call recording - Mobile APP - IVR Voice Recording - High-speed internet solution.
Overview:
We are now looking for an eager candidate to join us as an apprentice.
You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.
This will be an office based role.
Salary:
Primary Responsibilities:
- Hardware troubleshooting.
- New PC/ Laptop builds.
- Software installation.
- Antivirus management.
- New user creations.
- PC performance troubleshooting.
- Phone answering and ticket logging.
- Shadowing the support team to learn processes and procedures.
Required Skills and Personal Qualities:
- Strong communication skills
- Strong desire/passion to be in IT (in their spare time assisted with people with IT issues troubleshooting)
- Committed
- Hardworking
- Reliable
- Punctual
- Self-learner
Entry Requirements:
The entry requirements for this Azure Cloud Support Specialist programme are as follows:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information please visit the UK ENIC website.
Benefits:
- 22 day leave
- Pension after 3 months: 3%ER, 5%EE (if eligible age wise) they also have the option to opt out.
- Work from the office 5 days a week
- Quarterly parties
- Eligible for employee of the month which is £250 through payroll
Future Prospects:
- Possibility of full time employment once the apprenticeship has successfully been completed.
Important Information:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Apply now!