IT Technician Apprentice

Billingham

This vacancy is now closed

Description

About us: 
Established in 2015, Rat & Boa is the brainchild of friends Valentina Muntoni and Stephanie Bennett.

Championing the essence of duality, Rat & Boa is more than a fashion label; it's a celebration of femininity and individuality. With an unwavering focus on women, the designs stand as timeless pieces crafted to elevate every moment of dressing up.Born from a friendship of two distinct aesthetics and a shared desire to create unique pieces, Rat & Boa is a celebration of nostalgic glamour with a modern twist. 

The role:
We are looking to add a IT Technician Apprentice to our technical team. This apprenticeship role offers the opportunity to gain hands-on experience while
studying, setting you on a path towards a successful career in IT. As a company, we like to push what’s possible with the platforms we use, building out solutions to try and give us a competitive edge.

This role will be an integral part of building a team that will help us continue to do this and achieve the goals we’ve set for our next phase of growth.

Salary: £18,000 - £20,000 per annum.

Duties: 
The main elements of the role are: 

IT Support: 

  • Provide technical support and troubleshooting for all hardware and software used within the organisation 
  • Install, configure, and maintain personal computers, networks, workstations, networking hardware, and peripheral equipment 
  • Respond to IT issues; hardware maintenance, software, networking, etc. 
  • Ensure security and privacy protocols are followed to protect systems and data 

Operations Platform Support: 

  • Provide technical Shopify support to the wider team 
  • Provide technical support for wider operations platforms 
  • Implement and maintain Shopify product listings, update content, and ensure all listings are optimised for performance and accuracy 

Disired skills and qualities: 
We want to hear from you if you can demonstrate the following: 

  • The ability to address IT issues such as hardware maintenance, software malfunctions, and network problems
  • Strong problem-solving skills
  • The ability to work under pressure to tight deadlines
  • A clear passion for all things IT and tech

It's an added bonus (but not essential) if you have: 

  • Experience using Shopify
  • Knowledge of security and privacy protocols to protect systems and data 
  • Proficiency in providing technical support and troubleshooting for hardware and software.

Entry requirements:

  • 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information, please visit the UK ENIC website. 

Benefits

  • 30 days annual leave (plus bank holidays)
  • Company Pension
  • Staff discount
  • Exposure to all things IT including website development
  • Continuous Personal Development 

Equal opportunities: 
Rat and Boa are an equal opportunities employer. We recognise the value an inclusive workplace culture where everyone feels empowered to contribute
their unique perspective brings, we encourage applicants from all backgrounds to apply.

We strive to eliminate biases and discrimination in our recruitment process, ensuring that every candidate is evaluated based on their skills, qualifications, and potential to contribute to our team. 
Please reach out if you have any specific requirements or require any reasonable adjustments at any point during the recruitment process, we are always happy to accommodate.

Future prospects:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. 
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Important information: 
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 
Apply now!