First Line IT Support Apprentice


IT Hardware Technician:

Are you an enthusiastic tech-savvy individual with a passion for building and testing computer systems? Do you possess a keen eye for details and take pride in producing high-quality work? Do you enjoy working in a fast-paced, target-driven environment? If you do, we have an exciting opportunity for an Apprentice IT Hardware Technician to join our dynamic team!

1st Technologies:

At 1st Technologies, we take pride in being a market-leading IT refurbishing company, dedicated to providing high-quality, cost-effective, and sustainable IT solutions. As the demand for cutting-edge technology continues to grow, we need skilled professionals to assemble and configure our custom-built systems, ensuring top-notch performance and customer satisfaction.

Career Development:

At 1st Technologies, we believe in fostering talent and providing opportunities for self-development and career growth. We have built great relationships with a network of training providers and depending on your skills and interests, this role could open doors to opportunities such as team leadership, inventory management, sales, customer support, or product marketing.


  • Assemble computer systems, including desktops, workstations, and servers, based on provided configurations and specifications.
  • Install hardware components such as CPUs, RAM, storage drives, graphics cards, and motherboards.
  • Connect and organise cables neatly within the systems to optimise airflow and aesthetics.
  • Conduct quality control checks to ensure all assembled systems meet the company's standards and customer requirements.
  • Carry out thorough testing to ensure proper functionality and performance as well as troubleshoot and diagnose any issues that may arise and resolve them promptly.
  • Update firmware and BIOS to ensure the hardware is running at optimal performance and security levels.
  • Perform operating system installations, updates, and configurations.
  • Maintain accurate records of the assembly and refurbishment process, including any modifications made and issues encountered.


  • Proven experience assembling computer systems or a similar role in the IT hardware industry.
  • In-depth knowledge of computer components and their compatibility, including CPUs, RAM, motherboards, storage devices, and peripherals.
  • Familiarity with assembly tools and equipment.
  • Strong problem-solving skills and the ability to troubleshoot technical issues.
  • Excellent attention to detail and the ability to follow precise instructions.
  • Effective communication skills to collaborate with team members and provide support to colleagues.
  • A proactive approach to work and a strong commitment to delivering high-quality results.
  • A passion for technology and a desire to stay updated with the latest industry trends.

Entry Requirements:

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website.

You will benefit from:

  • 22 days holiday increasing to 25 days over 5 years of service plus public holidays.
  • Opportunities for career growth and professional development.
  • Regular reviews and annual appraisals.
  • Group life assurance and employee assistance programme.
  • Employee discounts on company products and services.
  • Annual leave purchase scheme
  • Tech, Cycle to Work, Electric Vehicle, Cashback schemes and Eye Care Vouchers
  • Great company events

Additional Information

At 1st Technologies Ltd, we value and encourage diversity in the workforce and are committed to promoting equality and eliminating discrimination. We believe that a diverse and inclusive team fosters creativity, innovation, and a positive work environment.

Our company is located in the beautiful village of Ribchester, near Preston and Blackburn. We recommend that all candidates check to ensure they will be able to reliably commute to work.

Future Prospects: 

  • 90% of QA Apprentices secure permanent employment after finishing their apprenticeship.  Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Important Information: 

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 

Apply now!