IT Support Apprentice

Glasgow
Description

Are you passionate about tech? Ready to dive into the world of IT? Farmfoods, the frozen food specialists, are offering an exciting opportunity for an IT Support Apprentice.

What You’ll Do:

  • Be the friendly face behind IT support, helping colleagues across the company.
  • Handle helpdesk requests, ensuring they’re prioritised and resolved promptly.
  • Tackle first-line support via phone, email, and face-to-face interactions.
  • Dive into hardware and network setups, software upgrades, and database maintenance.
  • Keep systems, printers, and networks running smoothly.
  • Create and manage user accounts.

What We Need from You:

  • An interest in all things IT.

Perks:

  • Competitive salary: £18,000 - £18,500 per year.
  • Workweek: 40 hours with flexible shifts.
  • Free lunch in the canteen.
  • Pension scheme.
  • Exciting role prospects upon completing your apprenticeship.

Ready to embark on a new career? Want to earn while you learn? Apply now!

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!