***To apply for this role, you MUST apply direct to the employer at the link below***
https://www.mjdsystems.co.uk/we-are-looking-for-an-apprentice-it-engineer/
Employer description:
Founded in 2000, our client is an award winning and Dynamic IT Managed Service Provider, specialising in Business IT Support, Cyber Security, Cloud Services and supporting our clients throughout the North of Scotland in all aspects of their technology requirements. We have an exciting opportunity for an IT Support Apprentice to join our dynamic team of experienced engineers on the next stage of our journey. You will work alongside a team of IT professionals who will support you with developing your IT skills and knowledge.
Responsibilities:
- Being the first point of contact for customers with technical issues by phone and email
- Providing an effective remote support service for customers
- Resolving a range of technical issues and incidents
- Delivering excellent customer service at all times
- As your confidence and knowledge grows, you will have the opportunity to take on additional responsibilities and to undertake a Modern Apprenticeship in IT
Skills:
- No prior skills or experience required to apply although an appreciation of IT and familiarity with the use of IT may be an advantage
- Communication skills and willingness to learn
Salary:
£18,964 per annum
Working week:
35 hours per week, Monday to Friday, 9am - 5pm
Benefits:
- Living wage employer
- A history of successful apprentices who are still with the company
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
***To apply for this role, you MUST apply direct to the employer at the link below***
https://www.mjdsystems.co.uk/we-are-looking-for-an-apprentice-it-engineer/