IT Support Apprentice


This vacancy is now closed


Who you will be working for:

Established in 1992, Comtek System Solutions are dedicated professionals with vast experience in providing telephone, online and on-site support for IT maintenance and repairs to new and existing clients. 

What’s in it for you:

During the apprenticeship, you will be working within a small team in a relaxed but professional, warm, and friendly working environment supported by the business owner.

The company offers excellent benefits including free car parking and the opportunity to progress on to further industry-related courses

You will be responsible for:

  • Providing first line helpdesk support to clients
  • General IT support maintenance including updates for internal and customers servers
  • Managing networks and connections for internal and customers servers
  • Configuring switch ports (Routing and Switching)
  • Communicating by telephone and email in a professional manner
  • VOIP/Telephony problem solves

You will need the following skills:

  • Good communication skills
  • Ability to work as part of a team and on your own initiative
  • Prioritising workload
  • Self-motivated
  • Good time management skills
  • Organised, friendly and approachable
  • Enthusiastic and professional attitude
  • Learn fast
  • Can retain and recall technical information
  • Passion for IT
  • Confident
  • Customer focus
  • "Can do" attitude
  • Desire to build a career in IT

Entry requirements:

The entry requirements for this Azure Cloud Support Specialist programme are as follows:

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here:

Working week:

37.5 hours per week 

Future prospects:

The opportunity to become a full-time employee at the end of the apprenticeship

Important information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.