Junior Support IT Engineer Apprentice


This vacancy is now closed


About QinetiQ: 
Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. 

With a focus on protecting the world around us, we have a target to reduce our greenhouse gas emissions by 2025 and we are developing a global plan for net zero by March 2022. Being a responsible and sustainable business is at the heart of our identity.  

Why join QinetiQ? 
As a global company of over 6,000 dedicated people providing technological and scientific expertise, we are excited to recruit the most talented and enthusiastic people to become key parts of our business. Our Early Careers programmes give you the opportunity to be at the heart of impactful projects. 

It’s an exciting time to join one of our Early Careers programmes at QinetiQ. We are always looking for great people to join our team, whether you are taking your first steps in starting a career or you are looking to make a career change, we have a wide range of exciting opportunities for you.

You will undertake a Level 4 Network Engineering Apprenticeship in partnership with QA, in additional to your on the job work commitments. 
Opportunities to progress onto a Degree Apprenticeship programme are available.

Junior Support IT Engineer Apprentice

Portsmouth, PO6 3RU
[On-site, full-time] 

Salary: £22,517 per annum.

Role purpose:
Our teams provide IT systems and support into customer projects and across the wider QinetiQ estate, providing a great opportunity to get involved with a wide variety of technologies and environments. 
The role of the Junior IT Support Engineer is to have a direct impact on QinetiQ’s ability to support the Royal Navy’s decision-making ability by contributing to and supporting complex IT projects through: support, implementation and delivery. 
This role will be based at QinetiQ Portsdown Technology Park and is an on-site role.

What will I be doing? 

Duties include:
The primary scope of a Junior IT Support Engineer is focused on the support, maintenance, configuration and upgrade of IT systems and platforms: 
You will undertake a variety of tasks, ensuring technical solutions meet business and customer requirements, key areas include:

  • Maintaining current infrastructure, including applying updates and defect rectification as required. 
  • Providing a customer facing support service to users on-site. 
  • Ensuring documentation and build state are kept up to date. 
  • Building end user devices and associated user profiles. 
  • Configuring infrastructure equipment such as network switches. 
  • Helping to develop standard build images and processes for new system rollouts. 
  • Building new systems and platforms using a range of technologies. 

Key capabilities / knowledge: 

  • Be able to work under pressure 
  • Have concern for excellence and service improvement 
  • Commitment to set, achieve and maintain a high-quality service 
  • To be relied upon to take a task through from conception to completion 
  • Excellent time management skills 
  • Customer focus and vision 
  • Drive and determination 
  • Good problem and analytical skills  
  • Flexible approach to working 

Other requirements: 

  • Have a strong interest and/or experience with a range of different information technologies, such as Virtualisation, Networking, Microsoft Windows and Linux.
  • Passionate about developing a career in the information technology sector and learning about new technologies and how they can support business / organisational outcomes.

Have already or are working to obtain a full UK driving licence [as travelling is key]

Standard-Entry Requirements:

  • An A-Level in ICT
  • Or an international baccalaureate at Level 3 in ICT
  • Or Level 3 Apprenticeship in a similar subject
  • Or a BTEC Extended Diploma in IT (180 credits)

As well as:

  • 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject.

Non-Standard Entry requirements:

  • Must have worked in the tech industry or tech related role with a minimum of 1 years experience.
  • Be able to demonstrate working towards a Level 2 in both English and Maths.

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here: 

Additional Requirements:
Please be aware that many roles within QinetiQ will be subject to both security and export control restrictions. 
These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
You must be prepared to go through the Government Vetting process. 
For further details please refer to: https://www.gov.uk/government/organisations/united-kingdom-security-vetting

Diversity and inclusion:
In our unique working environment, teams from different backgrounds collaborate widely on some of the world’s most complex defence and security challenges. Whatever part you play, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies.

It’s a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential.

Together, we’ll explore new ways of protecting the world around us. 

Your wellbeing:
Looking after the health and wellbeing of our employees are our top priority. We offer a host of services designed to support your wellbeing. They range from our Thrive app and Employee Assistance Programme to Mental Health First Aiders. The wellbeing of our employees is critical to our collective and individual success. 

Rewards and benefits:
We offer global career progression and the opportunity to work on a broad range of interesting projects along with a wide range of rewards and recognition. Our highly competitive salaries come with a raft of benefits, from a performance-based Employee Incentive Scheme to Thank Q, our global recognition scheme.

There’s also a Share Incentive Plan, Life Assurance and Benefits+, our flexible benefits package.

It’s all designed to make life easier for you.

Come and find out how you can play your part.

Please Note: The position can close before the listed closing date, depending on the applicants.

Important Information: 
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. 
To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.