Why join Peter Vardy?
An exciting opportunity has arisen for a motivated Apprentice IT Support Apprentice to join Peter Vardy. This will be a 1-year apprenticeship where the successful applicant will work towards a Diploma with QA, receiving support and mentoring throughout the placement.
Overview:
As an apprentice you will help with the 1st line IT Support for customers as well as learning about the products and services Peter Vardy provide.
It is a busy role that will require attention to detail but is important to the success of the whole team.
The existing IT team will also be available to provide you with support and guidance as you learn your role and become more confident.
Salary:
£16,000 per annum.
Do you have a keen interest in good customer service and want to start your career in IT?
Apply today!
What's involved?
Duties:
The apprentice will become a member of the technical IT team and will:
- Be nswering and logging IT Support calls from users
- Provide 1st Line support to our users
- Provide excellent customer service both verbal and written to end users.
- Keep users up to date on progress of their calls
- Problem solve issues based on the information you have been given.
- Resolve IT queries efficiently, accurately and record information
- Be involved in configuration and installation of IT Hardware (Desktops, Laptops, Printers, Switches etc.)
- Work on their own initiative as well as part of a team
What do they need from you?
Skills and qualities:
Firstly, candidates should be able to demonstrate a strong passion for IT and a desire to establish themselves within the company.
Secondly, candidates would also be able to demonstrate excellent communication skills and an understanding of how important an IT role plays in the achieving of companywide goals.
- Do you have excellent problem-solving skills?
- Analytical thinker with a logical approach
- Are you an enthusiastic team player?
- Do you have good attention to detail and a strong ability to retain information?
- Can you multi-task and work under pressure?
- Do you have a keen willingness to learn and share knowledge?
Working week:
40hrs a week.
Benefits / Perks of the job:
This is a fantastic opportunity to develop your skills and start a steady career within Peter Vardy.
You also have access to:
- Competitive salary
- 30 days holiday rising with length of service
- World class training delivered by the PV Academy to enhance your career
- Employee discounts & lease cars options through the PV Cares scheme
- High Flyer incentives – would you like to win a trip to Chicago?
- Generous Colleague Referral Scheme
- Pension & Life Assurance
- Free colleague lunches once a week
- Free parking
- Enhanced maternity & paternity leave
- Access to the PV Wellbeing Centre – MOT & In house counselling services
- Colleague events – Family Fun Day, Annual ball, Christmas party - yes we like to have fun!
Future prospects:
You will gain a full-time role on completion of apprenticeship, with the option of progression within the wider administration team.
Important Information:
QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.
For more information about QA Apprenticeships, please visit our website.
Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.