IT Support Engineer Apprentice


This vacancy is now closed


Why Dunedin IT?

Dunedin IT is one of Scotland's most trusted and experienced technology and connectivity providers providing end-to-end services.

They have offices based in Edinburgh and Glasgow, supporting 150 organisations across Scotland & England. We have engineering presence in Poland, North East and South of England. They can provide end-to-end IT and Communication services for SME and IT consultancy for larger organisations.

They are looking for an enthusiastic IT Support Engineer Apprentice to join their office in Edinburgh.

If you like Learning something new every day and not knowing what the day will bring, Being part of a growing company that strives to put the employee first, be respected to do the right thing, Playing with the latest technology/spending customers money on the newest tech and Working hard to make a difference to the company and their clients then this could be the role for you.

Additional Information & Benefits

  • Salary - £18,000 per annum
  • Working hours - 40 per week
  • Health Insurance Scheme
  • 28 days holiday including bank holidays
  • Professional and industry training available
  • Flexible working hours around core office hours available
  • Company Pension Scheme
  • Company Social Events

Future Prospect

  • Opportunity to nurture the team working knowledge of networking and connectivity services to develop the role into a senior or lead position within the company

Interested? Apply Today!

What's Involved?

  • You will work with the helpdesk team across multiple locations on a varying range of IT requests out with networking background
  • Whenever possible, you will lead on small networking and connectivity projects and demonstrate the ability to lead on larger deployments over time
  • You will ensure support requests are logged accurately, prioritised with Service Level Agreements
  • You will be working with end-users, their departments and management teams
  • You will work in a fast-paced, sometimes stressful environment dealing with over 150 different clients. Being a small company, you will have a greater responsibility than you would in a larger company, and as a result, you will often be expected to come up with solutions off your own back.

What do they need from you?

  • Passion for Technology
  • Willingness to learn
  • Organised & Proactive
  • Good verbal and written communication skills
  • Team player
  • Good time keeping
  • Driving license or learning to drive will beneficial

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.