Apprentice Field Service Engineer


This vacancy is now closed


SCC is Europe's largest privately-owned IT business. We are a global company, passionate about IT, and from our new £7m HQ office in Birmingham, we help clients succeed through IT transformation. 

Would you like to join us?  We are an equal opportunities employer, actively recruiting Field Service Engineers to support our growth,  

Salary Package:  £20,000 per annum

The role

You will be joining exciting IT company on the wave of change. We will support your apprenticeship journey by providing mentoring and training to enable you to provide hardware and software support to our customers.  Much of your work will be in the field and a company vehicle is provided.
Interested? Apply Now


  • Diagnose, replace and repair a variety of PC products both hardware and software based in the field.
  • Assist other engineers in the delivery of service to our customers.
  • Communicate throughout the day to gain full understanding of the customer’s requirements and manage call details.
  • Respond to requests for information from your line manager.
  • Represent SCC in a professional and positive manner at all times.
  • Attend training classes.
  • Ensure all your apprentice assignments and SCC training is completed on time.


  • We look for passion, determination, resilience, communication, willingness to learn, and the ability to work autonomously.
  • Ready to embark on a journey of learning and personal development
  • Able to embrace new technologies and adapt to change


  • An inclusive workplace
  • Training on industry recognised accreditations from manufacturers such as HP, IBM Dell.
  • Development potential to be fast tracked to higher level engineering grades
  • Excellent package: solid basic and company benefits
  • Hybrid working in line with role requirements
  • You will be allocated a specific day each week to dedicate to your Apprenticeship qualification - Cloud Network Specialist Level 3’
  • Opportunity to join Europe's largest privately-owned IT Company
  • Potential opportunities in the future to move into other roles within SCC

Entry requirements:

  • 3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Full UK driving Licence
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject
  • SC Clearance is required

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 
Find out more here:

Important Information: 
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. 
To be eligible for a government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years. 

Apply now!