IT Engineer Apprentice


This vacancy is now closed


Employer description: 

SCC (Specialist Computer Centres) is the leading IT services organisation in Europe. We have been established for over 40 years and have a turnover in excess of £3 billion.


You will have the chance to gain valuable skills, knowledge and experience as you complete a L3 IT Cloud Support Specialist Apprenticeship.

Title / Position: IT Repair Center Engineer Apprentice

What’s in it for you: 

Join SCC on a journey of learning and personal development as an IT Repair Center Engineer Apprentice at SCC's head office in Birmingham. 

Your role would be to be part of an ever growing and exciting IT company on the wave of change.  SCC will support your journey by providing mentoring and customer training alongside industry recognised accreditations on manufactures such as IBM, HP, DELL etc. 

Your role will require you to provide a professional repair to a variety of hardware and peripherals within SCC Repair Centre. 


£16,500 per annum. 

You will be responsible for: 

  • Diagnose and repair devices such as but not limited to, PC’s, Laptops, Printers, retail equipment etc.
  • Providing contingency cover for the Inventory Controller, as and when required
  • Ability to repair devices at component level 
  • Capable of supporting other departments as and when required 
  • Update relevant business systems to the required standards and in line with agreed processes 
  • Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace 
  • To be approachable and accepting of Training requirements in relation to the role and operation 
  • To maintain the skills and knowledge required within the team to perform the role to the required standard
  • Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided 
  • Must be able to embrace new technologies and adapt to change 
  • To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy 
  • To assist the Management teams in the daily running of the operation, through the above and any other duties as necessary 

What we are looking for: 
You will need the following skills: 

  • General interest in PC repair and maintenance activities 
  • Accreditations to repair Tier1 Product repairs e.g. HP/Lenovo & Dell 
  • Ability to gain SC clearance with no Caveats 

Entry requirements:
The entry requirements for this apprenticeship programme are as follows: 

  • 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject 
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above) 
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. 

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here:

Working week:

40 hours per week.

Future prospects: 

Successful candidates will be enrolled as a IT Cloud Apprentice, following the Information Communications Technician Level 3 Apprenticeship standard. There is further development potential to be fast tracked to higher level engineering grades with potential opportunities in the future to move into other roles within SCC.

Important information: 

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. 
Furthermore, to be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.