IT Desktop Support Apprentice


This vacancy is now closed


Apprentices are in demand. 

Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door with a top employer in Warrington, Cheshire. 

In the last decade, we’ve jump-started the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like the BBC, Barclays, Vodafone, Fujitsu and British Airways. 

As a QA apprentice, you’ll gain on-the-job experience, earn a salary and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want – all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely debt-free. 

**NOTE** This is an opportunity that may lead to an apprenticeship

Roles and responsibilities: 

We are the largest Microsoft Gold Learning Partner in the UK. We are looking for some technically savvy and resourceful apprentices to join the innovative world of IT. If you like the sound of troubleshooting technical issues, finding and building solutions and understanding networks -the IT Apprenticeship is for you.

You can expect to:

  • Learn more about networking and architecture
  • Increase your understanding of cloud services
  • Get to grips with mobile and operating systems
  • Level up your coding and logic skillset
  • Understand helpdesk systems 

This apprenticeship programme opens the door for further employment opportunities including: 

  • Network Technician 
  • Network Engineer 
  • Network Administrator 
  • Infrastructure Engineer 


Salaries range from £10,000 - £18,000 per annum, dependent on the employer. 

Is this you?

You will need basic IT skills, excellent communication skills, attention to detail, problem solving skills and customer care skills.

You will also need:

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

About QA Apprenticeships: 

  • We are the largest Microsoft Gold Learning Partner in the UK. We’ll offer you a broad range of Microsoft training courses, taught by highly experienced experts.
  • We hold the highest overall pass rate among UK tech training providers (*Based on end-point assessments by the BCS 2020). 
  • We’ve been awarded Gold for ‘Best Use of Blended Learning’ 2020 at the Learning Tech Awards. Our model of learning is a blend of virtual and face-to-face learning sessions. You’ll gain knowledge through a combination of project and lab work, events, self-research, self-paced learning and peer-to-peer learning.
  • We’ll help you get on-the-job experience, earn a salary and work towards an industry-recognised qualification all the way up to Masters level.