Who you’ll be working for:
Are you looking to start your career within an office environment? Paradigm Reinstatements are looking for a Digital Administration Apprentice to join their busy office. Based in Cumbernauld, Paradigm Reinstatements provide multi-trade insurance repair services.
What’s in it for you:
As a QA apprentice, you’ll gain on-the-job experience, earn a salary, and receive all your training at no cost to you. With our career progression pathways, you can take your learning as far as you want – all the way from a Level 3 apprenticeship to a Bachelor or Masters degree, completely debt-free.
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
You will be working for a company that has previously supported a junior member of staff and will be supported with training. You will complete an SCQF Level 6 Digital Application Support qualification alongside this role.
You will be responsible for:
- Handling incoming calls
- Keeping the CRM system (Big Change) up to date
- Responding to emails from policyholders, loss adjusters, insurers, and tradesmen out on site
- Running reports where required
- Inputting information onto MS Excel
- General administrative duties
You will need the following skills:
- Good communication skills
- Eager to learn
- Confident telephone manner
- Multi-tasker
- Problem solver
- Good IT skills
Working week:
35 hours per week, Monday - Friday, 9am – 5pm
Future prospects:
Should you perform well during your apprenticeship there may be an opportunity for permanent employment.
Important information:
QA’s apprenticeships are funded by the Skills Development Scotland agency. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.