IT Technician Apprentice


This vacancy is now closed


Employer description:

Founded in 1988, Haygrove Ltd is a profitable £90m+ business with cherry and berry farming enterprises in the UK, South Africa, and Portugal. The business also has 'Growing Systems' equipment sale subsidiaries in Germany, USA, Mexico, Australia, Poland, and further afield, with sales in over 40 countries. 

Listed in 2011 as in the ‘Fastest 500’ companies in the EU in terms of growing employment; in 2012 in the Sunday Times ‘Fastest growing in international sales in the UK’; and in 2017 as Herefordshire and Worcestershire's 'Exporter of the Year'; this medium-sized practical business is exciting, complex, and in a fast fresh industry. 

Growing at 20-30% pa and with international breadth, opportunity with this organisation is never scarce. 


Our client are now looking for an eager candidate to join us them an apprentice.  

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. 

The Role:

You will work as part of the IT Infrastructure team and report to the IT Infrastructure Manager.

This is a great opportunity for an individual with a keen interest in IT looking to start a career in the IT industry.

As the outward facing contact of the IT team, provide globally excellent support to all areas of business, inspiring confidence in the central service provided. 

Principle Responsibilities:

The principal responsibilities are as follows:

  • Offer 1st line support and solve or escalate problems correctly
  • Providing a friendly and helpful first point of contact for company's user base
  • Install and configure end-user software and hardware
  • Setup new computers for employees
  • Perform preventative maintenance of workstations, printers, and peripherals
  • Supporting remote sites and international partners as needed
  • Work closely with the existing IT team to ensure the efficient delivery of the IT function, to an equal excellent standard across the Group
  • Assist the Infrastructure team with projects including server and network upgrades
  • Provide on-call weekend support, on a rota basis with other IT staff

Desired skills and qualities:

  • An individual with a keen interest in IT
  • A highly productive, positive and energetic individual
  • A level-headed problem solver who is patient, flexible, naturally organised and an instinctively excellent communicator
  • Good personal skills essential with grit to not shy away from a demanding customer base

Entry requirements:

The entry requirements for this Azure Cloud Support Specialist programme are as follows:

  • 3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject 

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. 

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here:


£19,760 per annum.

Future prospects:

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. 

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.