Apprentice Service Controller

Glasgow, Lanarkshire

This vacancy is now closed

Description

Apprentice Service Controller

If you are looking for a career and not just a job, you are in the right place! NCS Office Systems are proud of their people. Proud to be in business for over 30 years, to still have their first employees, their first business partners and most importantly their first customers.

Joining NCS as an Apprentice Service Controller gives you the head start you need to become a valued member of this friendly team. NCS supply and service photocopiers, printers, and mailroom products to businesses across the UK. 

This position is a fantastic environment to learn all about digital administration in a friendly, fast paced environment and gain your SCQF Level 6 Digital Applications qualification.

Main Responsibilities 

  • Assist with administration of the service department
  • Log all service calls, recording updates
  • Monitor call response
  • Manage the diaries of copier engineers
  • Prioritise and plan visits
  • Liaise with other departments
  • Communicate with service agents, internal and external stakeholders
  • Ensure excellent customer communication (via email or phone)
  • Master several digital technologies including Teams, SharePoint, CRM and diary management systems

Benefits

  • A knowledgeable, experienced, and fun team
  • A chance to be part of the NCS success story
  • Structured training towards obtaining your SCQF Level 6 Digital Applications qualification.
  • A competitive apprenticeship salary - £16,000 - £20,000 per annum depending on experience
  • Work hours of 8.30am-5.30pm, Monday - Friday

Personal Qualities

  • A self-starter who can use their own initiative 
  • Strong communication skills
  • A strong work ethic
  • A good phone manner
  • Adaptable to work in a fast-paced environment
  • Ability to take ownership on workload
  • Team player
  • Excellent time keeping

Does this sound like you?  Join our amazing people and make it happen… apply today and take the first step in an exciting future.

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website.

Note: This advert may close early if a suitable candidate is found before the advertised close date is reached

Interested? Apply today!