Are you looking to begin your career in the field of digital administration?
Silver Cloud Telecom are looking to grow their experienced team by bringing on a digital admin apprentice. Silver Cloud offer a high-quality support service which uses highly skilled engineers. They respond more quickly to customer’s requests because they deal direct with their partners, and do as much as possible in-house.
This is a fantastic opportunity for an individual looking to kick start their career in admin to join an experienced and knowledgeable workplace where full training will be provided.
Monday - Friday 09 - 17:30 initially
What will I be doing?
This person will be required to do the following duties:
Uploading data onto CRM is Connectwise
Data cleansing
Speak to existing customers
Wide use of Microsoft Office package to complete daily tasks
Liaise with management & engineers
Answer & take messages from inbound calls efficiently and input data onto system
Problem solve
Develop a good knowledge and understanding of It systems
Be willing to undertake training in order to further expand knowledge
Full training will be provided for all of this
What kind of progression is there after the apprenticeship?
There is an opportunity after completion of the apprenticeship to progress into different avenues of admin with account management being an option. This will be dependent on the interests of the candidate.
What do I need to be successful?
- An active interest in IT
- Excellent communication skills both written and verbal
- Troubleshooting skills
- Excellent organisational skills
- A can do attitude