Digital Application Support Apprentice

Glasgow
Description

Who are V.Group? 

A global leader in ship management and marine services. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V.Group has an unrivalled industry knowledge with performance assured. 

Overview: 

We are looking to hire 3 Digital Application Support Apprentice's to provide a high level of support across O365 products, including SharePoint and Teams. 

You will be responsible for providing End-user support and training throughout the business and will become a 'Super User' in O365 products. 

Salary - £17,000 per annum. 

Working week – Monday - Friday, 9am - 5:30pm. 

Interested? Apply Today! 

As a Digital Application Support Apprentice you will: 

  • Build a user-friendly knowledge base of the products and the latest updates. 
  • Create and action live webinars and face to face presentations to Global staff on the O365 product suite. 
  • Take responsibility and complete the ticket life cycle of any training issues passed from the service desk. 
  • Provide reporting and analytics to IT Senior team on the products supported. 
  • Work with the IT teams to structure a continual plan of improvement across the O365 platform. 
  • Identify new modules and how they will benefit the Business needs. 
  • Keep up to date with the products releases and provide continual training for the added functionality. 

What we are looking for: 

Required skills: 

  • Good interpersonal skills and the ability to interact with end users 
  • Excellent communication skills, both written and verbal 
  • Positive can-do attitude 
  • Patient with others & eager to learn 
  • Ambition, strong work ethic and open to new ideas 
  • Ability to work well in a team environment 

Benefits: 

  • Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. 

This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth. 

Important Information: 

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.” 

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.