Digital Office Support Apprentice

Description

As an Award Winning Fulfilment Company, we are committed to growing a green agenda with partners in fashion, subscription boxes, supplements, gifts and elsewhere across the world.

At Green Fulfilment we work with brands and distributors to help grow their business by delivering excellent order fulfilment services - we pick, pack and ship. Our company is driven by state-of-the-art technology and processes led by people we take great pride in. Every one of our customers is supported by our dedicated and experienced account managers are available when you need them.

As part of a small team you will gain broad experience as you will be engaged with all aspects of the operations team. This includes using warehouse management software, online portals and the Microsoft office suite to ensure the smooth operation of the administration function for the warehouse.

Key Responsibilities:

  • Works with the Commercial Director in onboarding new customers
  • Train new customers on use of the Warehouse Management System (WMS) and Standard Operating Procedures
  • Order Processing which includes uploading customers orders into the WMS and amending any orders which need amended
  • Raising weekly or monthly invoices for all the jobs Responding to support tickets raised by customers using multiple online platforms
  • Liaising with customers for any arranging deliveries into the Fulfilment Centre Organising any kitting and assembly jobs with customers and the Production Team
  • Liaising with couriers/ postal service providers and pallet carriers to arrange uplifting of stock and delivery of orders
  • Managing the B2B retail order fulfilment which includes producing bespoke labels, ordering packaging supplies and managing the job with the Operations Team

Required Skills:

  • Interest in administration and customer service
  • Knowledge of using Microsoft Excel
  • Ability to work well in teams
  • Ability to thrive in a fast-paced environment
  • Good time keeping and reliable
  • Positive attitude towards work
  • A willingness to learn
  • Good time management and personal organisation

Additional Information:

  • Salary £10400 per annum
  • Monday-Friday 8.30am-5pm
  • Company Pension
  • Free on-site parking
  • Friendly company

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.