Digital Support Apprentice

This vacancy is now closed


Lanarkshire’s largest independent legal firm are looking to support organised, enthusiastic and articulate apprentice to join their close knit team. The role will be supporting with the wider team with all administration duties and responsibilities. The role will be fast paced at time and so adaptability is key, as well as working as part of the team and independent working. This is a unique position; primarily based at their office in Blantyre but there will be a requirement to support their other offices in Hamilton and Airdrie. All travel expenses will be reimbursed, and a bus/rail card will be offered.

What will I learn?

This Digital Support Apprenticeship will be supported by QA Apprenticeships and the successful candidate will completing the Digital Applications Support SCQF Level 6.

Key Responsibilities:

Systems usage will include but not limited to: Accounts system, Microsoft applications including Excel and Outlook, LawWare (Practice Management System)
• You will be responsible for managing for client data on LawWare
• Filing and archiving data on the CRM system
• Manging the company email inbox via Microsoft Outlook
• Completed attendance sheets using Excel
• Answering all incoming phone calls in a polite and professional manner, taking messages and/or passing over to the correct colleague
• Supporting the account teams with invoices duties including inputting data to raise invoices using the Accounts software system
• Other administration duties including banking, collecting, coping and faxing
• As the successful candidate develops confidence and progresses in the position, the business will look to expand your duties and responsibilities

What qualification or qualities are required?

• Communication is key- speaking with both clients & employees
• Someone who is confident on the phone
• Nice polite manner
• Smartly presented due to the nature of the business;
• Good time-keeping
• Able to work as an individual and as part of a team

Additional Information

Salary National minimum wage for age 

Monday - Thursday 9am - 5pm Friday 9am - 4:30pm