'Integrity, Service, Professionalism' - Mulholland Plant Services have been Scotland's independent leader for plant hire since 1999. With quality in everything they do, they have secured a strong reputation within their sector providing state of the art equipment and exceptional customer service.
Mulholland Plant Services are offering an opportunity within the Digital Administration sector. Solutions focused and with first class customer service at the forefront of their business, they have secured strong client relationships and are on the hunt for an apprentice to join their reputable team.
You will be working within the Administration Team, providing exceptional customer service and liaising with clients daily while working with an experienced and dedicated team. You will gain a Modern Apprenticeship in Digital Applications at SCQF Level 6.
What will I learn?
• Liaising with clients daily over the phone
• Taking client messages and communicating these with the team
• Accurately inputting data onto a CRM system
• Responding to emails over Microsoft Office 365
• Contract inputting and filing of contracts
• Actioning live Hire Reports
• Service Administration
• Maintaining service records Assisting the department with ad hoc duties that are required
What qualification or qualities are required?
You’ll have a head start in this vacancy if you’ve completed a Foundation Apprenticeship in a related field. We’ll need you to provide evidence of your qualification and show you gained the relevant skills from your placement
• Positive working attitude
• Excellent communication skills, both written and verbal
• Enthusiasm for providing exceptional customer service
• Strong work ethic
• High attention to detail
• Eagerness to learn
• Good organisation skills
• Ability to work well in a team environment and autonomously