IT Support Apprentice

This vacancy is now closed

Description

Are you looking to kick start your career in IT? ITEK are looking for a bright individual with a strong interest in IT to join as an IT Support Apprentice.

You will complete an SCQF Level 6 IT Professional apprenticeship, and help within the IT support team.

You will quickly pick up the skills and knowledge needed to be successful in the role and will become a valued member of the the team.

If this role is of interest to you then apply below to express your interest.

What will I learn?

• Log support calls that come through via phone or e-mail

• Work with Help Desk team to handle day to day requests

• Provide 1st Line support to existing client base

• Use a wide range of tools to test/troubleshoot and analyse problems

• Desktop and laptop set ups inc. cabling and general connectivity

• Troubleshoot and analyse a wide variety of issues across a wide variety of software/hardware and office environments

What qualification or qualities are required?

- An interest in IT and the desire to begin a career in the field of IT

- Good communication skills

- Ability to work effectively as part of a team and individually when required

- Professional approach towards all aspects of work

- Good time management, planning and organisational skills

Additional Benefits:

  • Monday - Friday role
  • Career progression can be discussed upon successful completion of the apprenticeship
    Supportive environment where a lot of IT knowledge can be shared