Who you’ll be working for:
LCS Group are an expert in providing IT Consultancy, Telephony Systems, Infrastructure & IT support. They have proven experience in developing academy talent from apprenticeship level through to qualified engineers and they are now looking for an apprentice to join their successful and growing team.
What’s in it for you:
As a managed service provider, LCS Group has a diverse customer base ranging from micro businesses to corporate clients. They are looking for a confident individual to join their expanding technical team with the opportunity to learn methods to deploy business networks and support infrastructure for a wide range of businesses.
If you are passionate about IT and have the drive and ambition to further your academic studies whilst gaining invaluable first-hand technical experience within a reputable and successful IT organisation, then this could be the perfect opportunity for you.
You will have a unique opportunity to work in an agile team without the limitations of large organisations, giving them access to configure network hardware and equipment from day one along with a diverse range of software platforms. On the job training will be provided by a team of Microsoft & ZyXEL accredited network engineers with additional vendor training provided on top of the apprenticeship elements as part of a 2-year program.
You will be responsible for:
- PC and network equipment setup and site installation
- Monitoring infrastructure alerts and resolution activities
- Assisting on infrastructure replacement projects
- Providing remote and onsite customer support of Windows environments, network infrastructure and third-party applications
- Proactive server maintenance
- Security compliance checking
- VoIP & hybrid telephony infrastructure installation and support activities
- Office 365 / Azure Administration and support
You will need the following skills:
- Experience with PC hardware, building machines and installing operating systems
- Experience with networking devices in a home or learning environment
- Confident communication skills
- The ability to work as part of a team but the passion to use their own initiative in the workplace
- Ability to multitask
- Driving License is desirable, due to travelling being key (but not essential)
Entry requirements:
- An A Level in ICT , or
- An International Baccalaureate at Level 3 in ICT, or
- A Level 3 apprenticeship in a similar subject, or
- A BTEC Extended Diploma in IT (180 credits) , or
A minimum of 12 months of experience within the last 24 months or 18 months in the last 36 months in an IT role. Specific roles that are acceptable are:
- IT Support roles e.g. Help Desk, First line
- Software Development Role
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Find out more here:
https://www.enic.org.uk/Qualifications/UKQRS/Default.aspx
Working week:
37.5 hours per week, Monday - Friday 9am - 5:30pm
Important information:
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.