IT Support Apprentice

West London

This vacancy is now closed

Description

About Us:

We start with the idea that, if ¾ of your drink is the mixer, then you should use the best. Our founders Charles and Tim went back to the history books to find the finest sources for our ingredients; since we put the lid on our first bottle of our Premium Indian Tonic Water in 2005, we haven’t wavered in this single-minded mission to bring quality, flavour and choice back to mixers. Our award-winning mixers are now available in 74 countries and proudly served in 9 of the world's top 10 restaurants.

From the very beginning, Charles and Tim approached their business in a different way - there would be no compromise at Fever-Tree. Flavour and quality were of the utmost importance. 

Overview:

We are now looking for an eager candidate to join us as an apprentice. 

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. 

Salary:

£21,000 per annum.

Your day to day duties:

  • First line ticket support
  • Ticket triage and first line tasks and checks
  • Involvement in design of the new support desk
  • Working with 3rd party support and systems
  • Working with stakeholders at many levels

What we are looking for:

Personal attributes:

  • Attention to detail
  • Passion for IT & you'll be Tech literate
  • Good written and verbal communication skills
  • Ability to work effectively in a team and individually
  • Ability to take ownership of user problems and be proactive when dealing with issues

Entry requirements:

The entry requirements for this Azure Cloud Support Specialist programme are as follows:

  • 3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here: 

https://www.enic.org.uk/Qualifications/UKQRS/Default.aspx

Benefits of being at Fever Tree:

  • Staff discount on FT Products
  • Hybrid working

Future prospects:

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.