IT Apprentice

This vacancy is now closed


The Glasgow Academy are giving someone this amazing opportunity to work as an IT apprentice. It is hoped that the apprentice would be kept on in a permanent IT Support role at The Glasgow Academy following successful completion of their Apprenticeship. If you have a passion for IT, this is definitely the one for you!

At The Academy, we are passionate about learning and developing the talents, skills and qualities of our pupils. Our vision is focused on doing the very best for young people and their futures. We are a warm, inclusive, mutually supportive community which prides itself on academic excellence, a strong work ethic and enjoyment of learning. Our family environment provides nurture and support for our young people whilst challenging them to work hard and aim high. There is many company benefits that will be included such as Free Lunch during Term time, free use of Gym facilities, Free Tea/Coffee, access to Employee Benefits platform (discount high street vouchers, cinema tickets etc).

Key Responsibilities:

  • Working mainly with Windows, Office 365, Active Directory, Classroom IT Setup (Large Interactive screens, Projectors etc) along with other IT systems.
  • Checking new cases logged on our IT Helpdesk - Visiting classrooms to resolve any AV or Windows PC problems - Unlocking or resetting Passwords with Active Directory
  • Checking the weekly status of HP Aruba Wireless Access Points and reporting any issues
  • Production of Employee Passes using the PACs database
  • Assisting with reimaging and set up of PCs/Laptops using System Centre
  • Setting up and assisting with the production of Teams Live Events
  • Setup and running of AV presentations in Hall or Auditoriums
  • Setup and configuration of iPads for Staff and Shared iPads for Pupils
  • Troubleshooting any Staff or Pupil iPad issues.

Required Skills:

  • Have a keen interest in AV Support, i.e. setting up systems for video conferencing, assisting with running live events (Assemblies) via Microsoft Teams.
  • Approachable
  • Strong interest in IT
  • Reliable
  • Always willing to help out.
  • Good communication skills
  • Has ambition and eager to learn

Additional Information:

  • Salary £15,000 per annum
  • Monday-Friday 08:30 - 16:30

Future Career Progression:

  • Once on completion for the IT Apprenticeship there will be the chance to be kept on in a full time IT support role.

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached